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» Cynergy Brochure

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» Best Practices Checklist

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Mission Statement

Endeavor to provide an excellent service at an affordable price, and strive to sustain high quality on an ongoing basis.

Cynergy Software

Cynergy is really multiple products built from the ground up to be one effective Customer Service Software Solution, the way it should be. It has been used for Internal Employee Support within HR Departments, Accounting Departments, and Management Systems of Fortune 500 companies. Our design and development team spent years with other help desk products such as HEAT Help Desk Service and Support, Remedy, Sales Logix, Goldmine, and Microsoft CRM for many years, and drew on those years of experience in the Help Desk Management and CRM Consulting arena to design and build the perfect Web Based Customer Relationship Management System that delivers:

• More rapid deployment with fewer IT headaches
• Improved communication with your customers, partners, employees
• Help Desk Support Center reporting tools for management
• A TAPI Call Center Software with screen pops and IVR connections
• PBX connectivity to systems such as Avaya, Toshiba, Aspect, Televantage and Interactive Intelligence
• Service Desk Support Response via email or pager